Divorce can be a difficult and emotional process, especially when children are involved. While the hope is that both parents will be able to come to a custody agreement that works for everyone, this is not always the case. If your ex-spouse is refusing to sign a custody agreement, here are some steps you can take:

1. Understand the reasons: The first step in resolving any issue is to understand why it is happening. Try to talk to your ex-spouse and find out why they are refusing to sign the custody agreement. It could be that they disagree with the terms or have concerns about the welfare of the children. Once you understand their concerns, you can work to address them.

2. Seek mediation: If you and your ex-spouse are unable to come to an agreement on your own, consider seeking the help of a mediator. Mediators are trained professionals who can help you and your ex-spouse come to a mutually acceptable agreement. This can save you time and money compared to going to court.

3. Talk to a lawyer: If mediation is not successful, you may need to take legal action. Talk to a lawyer who specializes in family law to understand your options. They can provide legal advice on how to proceed.

4. File a motion: If your ex-spouse is still refusing to sign the custody agreement, you may need to file a motion with the court. This is a legal request for a judge to make a decision on custody. This can be a lengthy and expensive process, but it may be necessary to ensure that your children`s best interests are protected.

5. Keep communication open: Throughout this process, it`s important to keep communication open with your ex-spouse. Remember, the goal is to come to an agreement that works for everyone involved, especially your children. Try to remain calm and reasonable, and avoid making any decisions out of anger or frustration.

In conclusion, if your ex-spouse is refusing to sign a custody agreement, there are steps you can take to resolve the issue. Seek mediation, talk to a lawyer, and consider filing a motion with the court. Remember to keep communication open and try to work towards a solution that is in the best interests of your children.